Customer feedback plays a crucial role in improving and expanding a business, particularly in the F&B industry. However, one recent review grabbed the attention of netizens for its unusual circumstances.

A diner left a review after visiting a restaurant in Kuala Lumpur during Friday lunch hour, where an unexpected event unfolded—two cows were brought into the establishment.

The customer described his visit as an "unforgettable moment," recounting how, during his meal, two fully grown cows were led into the restaurant.

He rated the restaurant just 1 star for its food, service, and atmosphere, explaining that what transpired after the cows arrived was "an experience money couldn’t buy."

"The restaurant decided to bring in two cows during peak lunch hour. What followed was an unforgettable, money-can’t-buy, Mastercard moment in my life."

One of the cows relieved itself in front of diners

The reviewer shared that one of the cows relieved itself right inside the restaurant, in full view of customers enjoying their lunch.

He noted that he was seated just two tables away when the incident occurred, which completely ruined his appetite.

"I feel sorry for the families sitting nearby when it happened. I definitely won’t be returning to this restaurant. Apparently, it was an auspicious day for Hindus, which explains why the cows were brought in."